Privacy Policy

Introduction

Welcome to https://best-4×4-repair-pharr-tx.rgv4x4shop.com (hereafter referred to as “Best 4×4 Repair Pharr Tx,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from our users when they interact with our website, applications, services, and products.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://best-4×4-repair-pharr-tx.rgv4x4shop.com.
Any mobile applications or services developed by us and available for download.
Online forms, surveys, and registration processes on our platform.
Interactions via email, phone, text messages (SMS), or other communication channels initiated by our company.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

You create an account and use our applications or services as an authorized user.
You visit our website(s) linked to this Privacy Statement.
You subscribe to receive newsletters, promotional emails, or other communications from us.
You engage with our customer support through calls, emails, or live chat.

Personal Data Collection

We collect various types of personal data (hereafter “Personal Data”) when you interact with our services:

Account Information: This includes your user name, email address, and password used to access your account.
Payment Information: Details related to your payment methods, such as credit card numbers, expiration dates, and billing addresses.
Financial Information: Transaction records, purchase history, and any financial data required for processing payments or refunds.
Purchase Information: Products or services you have purchased from us, including quantities and transaction dates.
Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile phone numbers used to recognize your device.
Location Data: Geographic location data collected from your device when you use our location-based services.
Feedback: Comments, reviews, or ratings you provide about our products or services.
Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with ours.
Product Information: Details about the products you interact with on our platform, including preferences and browsing history.

We collect this data through various means, including direct user input, tracking technologies (such as cookies), and third-party data providers.

Cookies

We use cookies to enhance your experience and analyze website performance. Cookies are small text files stored on your device that serve multiple purposes:

Strictly Necessary Cookies: Essential for navigating our website and using its core features, such as session management and remembering user preferences.
Preference Cookies: Improve your user experience by storing choices you’ve made during interaction with our site, like language settings or theme preferences.
Analytics Cookies: Help us understand how users interact with our website, providing insights for improving content and performance.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or valid business requirements. Once the retention period expires or upon request for deletion, we ensure that your data is securely deleted or anonymized from our systems.

Security Measures

We have implemented robust security measures to protect your Personal Data:

Encryption: We use encryption technologies to secure sensitive data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who assist in processing payments, hosting services, and other operational tasks, ensuring they adhere to strict privacy standards.
Access Control: Strict access controls are in place to ensure that only authorized personnel can access your data.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such information by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Data:

Access: The right to request access to the Personal Data we hold about you.
Rectification: The right to ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request the deletion of your Personal Data under certain circumstances.
Restriction: The right to limit the processing of your data in specific situations.
Portability: The right to receive a copy of your Personal Data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your data for certain purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
Appeals/Complaints: You have the right to file a complaint with relevant supervisory authorities if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Privacy Team using the details provided in the “Contact Information” section below. We will respond to your request as soon as possible and within applicable legal timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their data.

Contact Information

For any questions related to privacy, data protection, or this Privacy Policy, or if you wish to exercise your rights regarding your Personal Data, please contact us:

Email: contact@best-4×4-repair-pharr-tx.rgv4x4shop.com
Address: Best 4×4 Repair Pharr Tx, [Your Address], Pharr, TX, [ZIP Code]